Contact NIFaucet
Last updated: September 10, 2026
Use the official NIFaucet support channel for questions about accounts, deposits, withdrawals, advertisements, rewards, security or technical problems.
Account Support
When contacting support about an account issue, include your username or user ID and a clear description of the problem. Never send your password, private key, wallet recovery phrase or other secret authentication information.
Payment Support
For a deposit or withdrawal issue, include the relevant transaction reference, cryptocurrency/network and approximate date. Blockchain confirmation and third-party processor delays may affect processing time.
Advertising and Publisher Questions
Advertisers and advertising partners should include the campaign or placement involved, the destination domain and a description of the issue. Reports concerning fraudulent traffic, misleading advertising or unsafe content should include enough information for the activity to be reviewed.
Security Reports
If you believe you have found a security problem, report it privately through the official support channel and do not exploit, publish or use the issue to access another user's information.
Response and Verification
NIFaucet may request reasonable verification before making security-sensitive account changes. Response times can vary depending on the type of request and the information required to investigate it.